On-line proctored Exam| Official certification e-Book| Official Training Material Learner Kit| eLearning 12-month access|
Advance your career in IT service management with this ITIL Official eLearning course, crafted by the creators of ITIL! Experience e-learning through concise, easily digestible sessions. Perfect for busy schedules, these bite-sized modules make learning both manageable and enjoyable. You will learn to identify, assess and prioritize the needs and expectations of various stakeholders, including customers, employees, partners and regulators, and gain a deeper understanding of the principles of creating and maintaining a positive customer experience. This ITIL 4 Specialist eLearning course covers exam objectives and includes the official ITIL Learning Resource Kit and an exam voucher.
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