CompTIA A+ Certification (Exams 220-1101 and 220-1102)

1 – Installing Motherboards and Connectors

• Explain Cable Types and Connectors
• Install and Configure Motherboards
• Explain Legacy Cable Types

2 – Installing System Devices

• Install and Configure Power Supplies and Cooling
• Select and Install Storage Devices
• Install and Configure System Memory
• Install and Configure CPUs

3 – Troubleshooting PC Hardware

• Apply Troubleshooting Methodology
• Configure BIOS/UEFI
• Troubleshoot Power and Disk Issues
• Troubleshoot System and Display Issues

4 – Comparing Local Networking Hardware

• Compare Network Types
• Compare Networking Hardware
• Explain Network Cable Types
• Compare Wireless Networking Types

5 – Configuring Network Addressing and Internet Connections

• Compare Internet Connection Types
• Use Basic TCP/IP Concepts
• Compare Protocols and Ports
• Compare Network Configuration Concepts

6 – Supporting Network Services

• Summarize Services Provided by Networked Hosts
• Compare Internet and Embedded Appliances
• Troubleshoot Networks

7 – Summarizing Virtualization and Cloud Concepts

• Summarize Client-Side Virtualization
• Summarize Cloud Concepts

8 – Supporting Mobile Devices

• Set Up Mobile Devices and Peripherals
• Configure Mobile Device Apps
• Install and Configure Laptop Hardware
• Troubleshoot Mobile Device Issues

9 – Supporting Print Devices

• Deploy Printer and Multifunction Devices
• Replace Print Device Consumables
• Troubleshoot Print Device Issues

10 – Configuring Windows

• Configure Windows User Settings
• Configure Windows System Settings

11 – Managing Windows

• Use Management Consoles
• Use Performance and Troubleshooting Tools
• Use Command-line Tools

12 – Identifying OS Types and Features

• Explain OS Types
• Compare Windows Editions

13 – Supporting Windows

• Perform OS Installations and Upgrades
• Install and Configure Applications
• Troubleshoot Windows OS Problems

14 – Managing Windows Networking

• Manage Windows Networking
• Troubleshoot Windows Networking
• Configure Windows Security Settings
• Manage Windows Shares

15 – Managing Linux and macOS

• Identify Features of Linux
• Identify Features of macOS

16 – Configuring SOHO Network Security

• Explain Attacks, Threats, and Vulnerabilities
• Compare Wireless Security Protocols
• Configure SOHO Router Security
• Summarize Security Measures

17 – Managing Security Settings

• Configure Workstation Security
• Configure Browser Security
• Troubleshoot Workstation Security Issues

18 – Supporting Mobile Software

• Configure Mobile OS Security
• Troubleshoot Mobile OS and App Software
• Troubleshoot Mobile OS and App Security

19 – Using Support and Scripting Tools

• Use Remote Access Technologies
• Implement Backup and Recovery
• Explain Data Handling Best Practices
• Identify Basics of Scripting

20 – Implementing Operational Procedures

• Implement Best Practice Documentation
• Use Proper Communication Techniques
• Use Common Safety and Environmental Procedures

Objectives

• On course completion, participants will be able to:
  • Support operating systems.
  • Install and configure PC system unit components and peripheral devices.
  • Install, configure, and troubleshoot display and multimedia devices.
  • Install, configure, and troubleshoot storage devices.
  • Install, configure, and troubleshoot internal system components.
  • Install, configure, and maintain operating systems.
  • Maintain and troubleshoot Microsoft Windows.
  • Explain network infrastructure concepts.
  • Configure and troubleshoot network connections.
  • Manage users, workstations, and shared resources.
  • Implement client virtualization and cloud computing.
  • Implement physical security.
  • Secure workstations and data.
  • Troubleshoot workstation security issues.
  • Support and troubleshoot laptops.
  • Support and troubleshoot mobile devices.
  • Install, configure, and troubleshoot print devices.
  • Implement operational procedures.

Audience

Prerequisites

FAQ

Question: What if I have to reschedule my class due to conflict?

Answer: Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.

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Question: How do I enroll for this class?

Answer: Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.

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Question: What happens once I purchase a class?

Answer: You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.

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Question: What is your late policy?

Answer: If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.

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Question: What happens when I finish my class?

Answer: You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.