CompTIA A+ Part 2

Outline

Lesson 1: Configuring Windows

• Topic 1A: Configure Windows User Settings
• Topic 1B: Configure Windows System Settings

Lesson 2: Managing Windows

• Topic 2A: Use Management Consoles
• Topic 2B: Use Performance and Troubleshooting Tools
• Topic 2C: Use Command-line Tools

Lesson 3: Identifying OS Types and Features

• Topic 3A: Explain OS Types
• Topic 3B: Compare Windows Editions

Lesson 4: Supporting Windows

• Topic 4A: Perform OS Installations and Upgrades
• Topic 4B: Install and Configure Application
• Topic 4C: Troubleshoot Windows OS Problems

Lesson 5: Managing Windows Networking

• Topic 5A: Manage Windows Networking
• Topic 5B: Troubleshoot Windows Networking
• Topic 5C: Configure Windows Security Settings
• Topic 5D: Manage Windows Shares

Lesson 6: Managing Linux and macOS

• Topic 6A: Identify Features of Linux
• Topic 6B: Identify Features of macOS

Lesson 7: Configuring SOHO Network Security

• Topic 7A: Explain Attacks, Threats, and Vulnerabilities
• Topic 7B: Compare Wireless Security Protocols
• Topic 7C: Configure SOHO Router Security
• Topic 7D: Summarize Security Measures

Lesson 8: Managing Security Settings

• Topic 8A: Configure Workstation Security
• Topic 8B: Configure Browser Security
• Topic 8C: Troubleshoot Workstation Security Issues

Lesson 9: Supporting Mobile Software

• Topic 9A: Configure Mobile OS Security
• Topic 9B: Troubleshoot Mobile OS and App Software
• Topic 9C: Troubleshoot Mobile OS and App Security

Lesson 10: Using Support and Scripting Tools

• Topic 10A: Use Remote Access Technologies
• Topic 10B: Implement Backup and Recovery
• Topic 10C: Explain Data Handling Best Practices
• Topic 10D: Identify Basics of Scripting

Lesson 11: Implementing Operational Procedures

• Topic 11A: Implement Best Practice Documentation
• Topic 11B: Use Proper Communication Techniques
• Topic 11C: Use Common Safety and Environmental Procedures

Objectives

• Identify, install and configure Windows Operating System features
• Perform OS installations and upgrades
• Identify features and tools of macOS
• Identify features and tools of Linux OS
• Summarize security measures and protocols
• Configure SOHO network security
• Manage security settings
• Troubleshoot Windows OS problems
• Explain change-management best practices
• Implement workstation backup and recover methods
• Identify the basics of scripting

Audience

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 2 220-1102 Certification Exam.

Prerequisites

While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.

FAQ

Question: What if I have to reschedule my class due to conflict?

Answer: Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.

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Question: How do I enroll for this class?

Answer: Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.

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Question: What happens once I purchase a class?

Answer: You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.

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Question: What is your late policy?

Answer: If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.

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Question: What happens when I finish my class?

Answer: You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.